Asus Router Troubleshooting Tips to Solve Issues You Faced
It is no denying the fact that Asus routers are among the best in the market. Faster speeds, great bandwidth, and everything that you look for in a domestic or commercial router, you get with just one router- Asus Routers. But sometimes, the best can also seem like taking a rest.
When you feel like your Asus router has aged enough and is finding it hard to negotiate with your requirements, it’s time that you seek additional support from either the Asus official support site or an expert Asus technical support team like us. To make it more easy, we have compiled some very useful information on how to deal with common Asus Router issues. Make sure you take note of it and do what’s required in the need of the hour.
Common Issues with Asus Routers
- ISP or No internet related issues,
- Cable connection problems,
- IP conflicts,
- Password Reset issues,
- Orange light blinking issues,
- Server address cloning issues or,
- The router is not functioning at all.
Though resetting the router might be the best solution for any router issue, there also are some alternatives to the conventional hard or soft reset method.
Your Asus router may generate problems when your router stops receiving signals from the end of your ISP or there are some problems with the cable connections you have made.
Follow the Steps For Asus Router Troubleshooting:
- Ensure your router has a correct WAN connection. If not, follow the below steps:
- Connect your Asus router to a power supply. Now connect your computer to the LAN port of your router.
- Ensure that the LAN lights are in the ON condition.
- Using another network WAN cable, connect your MODEM to your ASUS wireless router’s WAN port.
- Now, connect your MODEM to the power supply too.
Setting Up Your ASUS Router via Wireless Connection
- Connect your wireless router to the power supply and the other end of to the DC-IN port.
- Using the network cable, connect your MODEM to the WAN port.
- Connect your MODEM’s AC adapter to the DC-IN port and the other end to the power supply.
- Install an IEEE 802.11a/b/g/n/AC WLAN adapter program on your computer system or the device you wish to connect. Make sure the program is compatible as per the device software.
- Ensure the adapter is set to obtain the internet server IP address automatically.
To Enable Automatic IP Address on Windows
Click on Start> Control Panel> Network and Internet> Network and Sharing Center> Manage Network Connections.
Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), click on Properties.
To enable IPv4 and IPv6 settings on automatic mode, you’ll need to select “Obtain an IP Address automatically” and “Obtain an IPv6 Address automatically”, respectively.
Click on OK once you have selected the same. If you face any issues doing the above, you can refer to the Help and Support feature for details on configuring your computer system’s TCP/IP settings.
Confirming ISP Settings
To ensure you are connected to internet through the connection made available by your ISP, you need to check the ISP settings and related information correctly.
Confirming that Your Router has the Latest Firmware Version
If you do not know how to update the firmware, you may refer to our website and the page dedicated specially for those who are on a look out to update their router firmware. You’ll find complete step-by-step guide to update the same.
Performing Router Reset Operations
If you are wanting to perform hard asus router reset, you would just need to locate a small pinhole at the rear end of your router and press the same using a thin and long object for around 15-20 seconds. Then, as soon as the router lights start to blink repeatedly, release the button. The router will again boot up and you would need to set up the default credentials once again.
Alleviating IP Conflicts
It is important that you check the default IP address of your ASUS router and MODEM. There might be cases when both the devices belong to the same class and an IP conflict arises. This would then require you to replace the IP on your router.
If you are not sure how to do it, follow the steps:
Open the web browser on your computer system and visit the address 192.168.1.1.
This will open the default router login window. You need to have access to the default username and password like credentials in order to login.
As soon as the next window appears, choose LAN from the menu.
Now, replace the IP address with 10.0.0.1 and the subnet mask with 255.0.0.0
Once done, click on Apply and then OK.
This will resolve the IP conflict issues with your router.
Logging in to Your Wireless ASUS Router and Performing the Soft RESET
To factory reset or soft reset the router device, one is required to login to the setup page. And in order to do that, you need to access the setup page of the router.
Open the web browser on your device and enter 192.168.1.1 in the address bar. This will take you to the Login page. If you know the credentials to access the setup page, try entering the same and if you don’t, you can follow the below set of combinations.
Username: admin; Password: admin
Username: admin; Password: password
Username: admin; Password: *leave this space blank and login directly*
The above combinations will help users to login to your ASUS wireless router setup page. Once you do, visit the Settings tab and go to Router Factory RESET tab.
Once you click on the same, every setting like the password for your ASUS router device will be reset in a single go. Wait for the router to restart automatically. It is recommended that after the soft factory reset operation is complete, you manually restart the device prior to the following setup process.
The information shared above is useful in eliminating almost every issue you face with your ASUS router. If you still face issues with connecting to internet or using the router functions, you need to seek professional advice from those in the official tech support team of ASUS routers. You can also seek advice from us at our dedicated ASUS tech support numbers.